Aged Care - Privacy

AgedCare.com.au Privacy Policy - © Created April 2009

This policy sets out how AgedCare.com.au uses your personal information and explains:

What kind of personal information AgedCare.com.au collects and how it is collected
How AgedCare.com.au uses the information you provide
Disclosure
How AgedCare.com.au treats sensitive information
Management and security of personal information
Changing personal information
Links to third parties
Security of your information online
Additional information
How to contact AgedCare.com.au

AgedCare.com.au is bound by the National Privacy Principles contained in the Commonwealth Privacy Act.

AgedCare.com.au may, from time to time, review and update this privacy policy statement to take account of new laws and technology and changes to AgedCare.com.au's operations. Please visit this page periodically, to check for updates. All personal information held by AgedCare.com.au will be governed by its most recent policy, posted on AgedCare.com.au.

What kind of personal information AgedCare.com.au collects and how it is collected
AgedCare.com.au collects personal information from a variety of sources, including from members of the public, advertisers, prospective employees, mailing lists, recruitment agencies, contractors and business partners.
In general, the personal information AgedCare.com.au collects includes (but is not limited to) name and contact details.

Personal Information you provide: We store the personal information you enter on AgedCare.com.au or give to AgedCare.com.au in other ways. We obtain most personal information through AgedCare.com.au membership subscription process, placement of advertising and updates to subscription details. You may provide information when you request or acquire a product or service from AgedCare.com.au or its related companies, provide a product or service to AgedCare.com.au, complete a survey or questionnaire, enter a competition, or when you communicate with AgedCare.com.au by e-mail, telephone or in writing (for example if you contact customer service or provide feedback).

Indirect collection: AgedCare.com.au endeavours to collect personal information about an individual only from that individual. In some circumstances AgedCare.com.au may obtain personal information from a third party. If you provide personal information about another person to AgedCare.com.au, AgedCare.com.au requires that you inform that person you have done so and provide them with a copy of this policy.


How AgedCare.com.au uses the information you provide
AgedCare.com.au may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. AgedCare.com.au generally uses personal information to:
provide you with products or services you have requested
personalise and customise your experiences on AgedCare.com.au;
help AgedCare.com.au manage and enhance its services;
communicate with you;
provide you with ongoing information about opportunities on AgedCare.com.au in which AgedCare.com.au believes you may be interested;
give you the opportunity from time to time to receive e-mail and 'e-newsletters' from AgedCare.com.au
In most cases where AgedCare.com.au asks you to provide information about yourself, if you do not provide AgedCare.com.au with that information, AgedCare.com.au will not be able to provide you with the requested product or service.
AgedCare.com.au may use your personal information for the purposes of direct marketing in relation to promotional activities where it is impractical for us to gain consent. However, in these circumstances, we will provide an express opportunity when we contact you to decline receiving from AgedCare.com.au specified marketing communications via an opt-out mechanism.
At any time you may chose not to receive these marketing communications by contacting us at privacy@AgedCare.com.au.

Disclosure
AgedCare.com.au may disclose personal information to other companies in CBT Corp that may only use it as set out above.
AgedCare.com.au may also provide your information to:
third parties engaged by AgedCare.com.au to perform functions on its behalf. Examples of this include sending mail, faxes and emails, processing orders, providing marketing support, deliveries, market research, debt collection agencies and storing backup copies of our databases. We will provide them only with such information about you as they need to perform their services, but we will impose strict requirements of security and confidentiality on them in how they handle your personal information. Also, they will not be permitted to use information about you for any purpose except to perform the services we have asked them to provide.
third parties authorised by you to receive information held by JOBS 4;

How AgedCare.com.au treats sensitive information
"Sensitive Information" means information relating to a person's racial or ethnic origin, membership of political bodies, religion, membership of a trade union or professional or trade association, sexual preferences, criminal record and health.
We will not collect from you any sensitive information revealing your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships or details of health or disability. Exceptions to this include where you have given express consent to AgedCare.com.au to do so.

Seeking access to the personal information AgedCare.com.au holds about you
You have the right to seek access the personal information held about you and to advise AgedCare.com.au of any inaccuracy. There are some exceptions to this right set out in the Privacy Act.
If you make an access request, AgedCare.com.au will ask you to verify your identity and specify what information you require. AgedCare.com.au may charge a fee to cover the costs of meeting your request.

Changing personal information
If you wish to change your personal information, which is inaccurate or out-of-date, you must notify us by sending a letter or fax signed by you; and the record will be changed. Your notification should be marked to the attention of our Privacy Officer.

Links to third parties
Other companies that place advertising on our web sites may collect information about you when you view or click on their advertising or content through the use of cookies or web bugs. We cannot control this collection of information. You should contact these advertisers or content providers directly if you have any question about their use of the information they collect.

Security of your information online
Data transmission over the Internet cannot be guaranteed to be 100% secure. While we will strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online products and services. These activities are conducted at your own risk.

Additional information
For further information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner's web site at http://www.privacy.gov.au.

How to contact AgedCare.com.au
If you have enquiries or wish to provide feedback about this policy, please email to the Privacy Officer at privacy@AgedCare.com.au

Australia's Aged Care Website